1. List of eSIM-compatible devices

The list of compatible eSIM devices is getting longer and longer. It now includes 80 models of mobile phones, wearables, tablets, and laptops.

Let’s discover.

eSIM smartwatches

eSIM laptops

Currently, only Windows eSIM laptops are available, Apple is yet to release a MacBook with an eSIM.

Could you take a look at the list of laptops with eSIM capacity?

>Is your device eSIM compatible and you are about to have a trip to Thailand!

Still not sure if your device supports eSIM? Contact our support via email/live chat or contact your vendor/carrier directly.

The maximum number of eSIMs which can be installed on the device depends on your device model. This number ranges from 1 to 20. However, you are advised to have 3 at maximum in your device only, and only one eSIM can be active at one time.

It’s not difficult to figure out whether your phone is carrier-unlocked and supports eSIM or not, as all are shown in your phone’s settings. While your phone’s unlock status is well indicated through the SIM restriction/Network section, your phone’s eSIM capacity is well displayed via your phone’s IME (International Mobile Equipment Identity).

In the section below, we will guide you to check the unlock status and eSIM-capacity of your iOS and Android phones.

3.1 How to check if my iOS device is eSIM compatible and carrier unlocked?

In order to determine whether your iOS device is carrier unlocked and eSIM compatible or not, you will need to:

• Check its unlock by
  • going to Settings> General> About.
  • scrolling down to view the “Carrier lock” section.
  • It should say “NO SIM restrictions”, which means that the device is unlocked.
• And then check its eSIM capacity by scrolling down to view the “AVAILABLE SIM” (iOS 15 and newer) or “DIGITAL SIM”(older iOS versions) section. It should contain an IMEI under AVAILABLE SIM or DIGITAL SIM, which means that the device is eSIM compatible.

If you have more than one SIM card on your device, you might need to temporarily disable or remove one of them before attempting to download the eSIM, depending on the capabilities of your device.

Check if your iPhone is carrier-unlocked and eSIM-compatible

3.2 How to check if my Android phone supports eSIM and is carrier-unlocked?

In order to confirm that your Android device is carrier unlocked and supports eSIM, you will need to check its unlock status first and then find the “eSIM IMEI” number. Please follow the steps below:

For Samsung devices

• Check its unlock status by:
  • Going to Settings > Connections (or Network & Internet, or other variations depending on brand and model)
  • Selecting Mobile network (or Cellular network, or other variation depending on brand and model)
  • Tapping Advanced (if needed) and selecting Choose Network (or Automatically select network, or another variant to open the list of carriers).
  • If several carriers appear, the chances are that your phone is unlocked and just needs the appropriate SIM card. For further confirmation, continue to the step below.
  • Removing the old SIM card from your phone and insert the newly activated one from the other carrier. Trying using mobile data to browse the internet but ensuring that Wi-Fi is disabled.
  • >> If you successfully browsed the internet, your phone is definitely unlocked.
• Now, check your phone’s eSIM-compatibility by:
  • Going to Settings
  • If in Settings you see a search bar, typing in “IMEI”, and the option “IMEI information” (or similar) should show up (otherwise, you will need to go to About phone> Status).
  • Tap “IMEI information”
  • If the “IMEI (eSIM)” is available, it should mean that your device supports eSIM.

Check if your Samsung phone is eSIM-compatible

Other Android devices

• Check the unlock status in the same way as you do with the Samsung phones
• Then, dial *#06# to check the eSIM capacity.
• In case your device is eSIM-compatible, you should be able to view your device’s eSIM unique identification number (EID)

Check if your Google phone is eSIM-compatible